INTRODUCTION – WE WILL ONLY USE YOUR DATA TO UP YOUR EXPERIENCE & HSNF Ltd. (“We”) are committed to safeguarding and respecting your privacy. We will protect your data like it is our own.

We are committed to safeguarding the privacy of our website visitors; In this policy we explain how we will treat your personal information.

We will only use your data to up your experience.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting or you are accepting and consenting to our practices as set out in this policy.

For the purpose of the Data Protection Act 1998 (the Act), and for all our services, the data controller — the company that’s responsible for your privacy— is LTD.

If you have any questions about how we protect your privacy, drop us a line at


Our sites use cookies to distinguish you from other users of our sites.

This helps us to improve our site and provide you with a good experience.

For more information, visit our Cookie Policy tab.


We engage in online advertising, to keep you aware of new products and offers and to help you see and find our products.

We may target Leighton Denny banners and ads to you when you are on other websites and apps. We do this using a variety of digital networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.

The banners and ads you see will be based on information we hold about you, or your previous use of our site (for example, search history) or on Leighton Denny banners or ads you have previously clicked on.


We may collect store and use the following kinds of personal information:

For information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths

For information that you provide to us when registering with our website or including your email address and name.

For Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address

For information that you provide to us when using the services on our website, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use.

For information relating to any purchases you make of our goods or any other transactions that you enter into through our websites including your name, address, telephone number, email address and card details.

For Information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication and

Any other personal information that you choose to send to us.


Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information in the following ways:

Your name and contact details

How we use your name & contact detailsWhy?
Deliver your purchases to you To perform our contract with you
Send you service messages by e-mail (and/or other technologies) such as order updates To perform our contract with you and so we can tell you when your order is coming
Sending you information by email (and/or other technologies) or post, about our new products and services To keep you up to date (and only if you gave us permission)
Fraud prevention and detection To prevent and detect fraud against either you or Leighton Denny
Showing you adverts as you browse the web To inform you of our latest products and deals
Finding out what you and other customers like To ensure we are giving you what you want

Your date of birth information

How we use your date of birthWhy?
Fraud prevention and detection To prevent and detect fraud against either you or Leighton Denny

Your payment information

This include your card’s security/CVV code. Do not we do not keep them.

How we use your payment informationWhy?
Take payment, and give refunds To perform our contract with you
Fraud prevention and detection To prevent and detect fraud against either you or Leighton Denny

Your contact history with us

This may include – for example - your messages to our support team, via social pages.

How we use your contact historyWhy?
Provide customer service and support To perform our contract with you, and to provide the best service possible

Purchase history and saved items

What you’ve bought and what you’ve stored in your basket for another time

How we use your purchase history and saved itemsWhy?
Sell or offer you products To perform our contract with you — putting items in your basket and accessing it allows you to complete your purchase.
Provide customer service and support, and handle returns To perform our contract with you.
Finding out what you, and other customers, like To ensure you are given giving what you want.

Information about your phone or laptop, and how you use our website

Information you give us when you browse our site, including your IP address, device type and, if you choose to - your location data and how you use our website.

How we use information about your phone or laptop, and how you use our website and appWhy?
Improve our website and set default options for you (such as currency) To give you the best possible shopping experience
Protect our website To prevent and detect fraud against either you or Leighton Denny


Personal information that we process for any purpose shall not be kept for longer than is necessary for that purpose.

Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:

to the extent that we are required to do so by law;

if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).


We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

We will prevent unauthorised access to your data by both internal and external parties.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We have also reached out to our web technology platform providers to ensure any and all services are meeting all applicable laws.


We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information.

However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

Companies in the HSNF group, as sometimes different bits of our group are responsible for different activities.

Companies that do things to get your purchases to you, for example - payment service providers, warehouses, order packers, and delivery companies.

Professional service providers, such as marketing agencies, advertising partners and website hosts.

Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud.

We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.


Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Cookies Policy

What Are Cookies

As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies

The Cookies Policy should be read in conjunction with the Leighton Denny Privacy Policy.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

Behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you. By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

Further information about cookies can be found at

However, if you are still looking for more information then please feel free to contact us on


In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.


You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

The payment of a fee of GBP £10; and

The supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.


We may update this policy from time to time, to reflect how we are processing your data.

If we make significant changes, we will make that clear on the Leighton Denny website or other HSNF services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use our services.